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The + sign is used as a substitute for the Country Exit Code. Because different countries have different Exit Codes, using + ensures you will not have any issues making calls. Type in your desired travel destination to see your roaming options. If you are a frequent traveller, add a Canada+US option to your Rogers InfiniteTM plan.

If making calls and texts to other countries, standard long distance rates would apply, as if made from Canada. Now that you know you can use the Rogers Roam Like Home feature on your phone, you will need to check whether the destination you are traveling to is eligible for you to use the Rogers Roam Like Home feature. You may want to check which carrier will work with your phone's technology. As a general rule, phones that work on the Rogers network will work on AT&T and T-Mobile networks.
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I had asked Rogers in the past before I went out of town and they said the local people should pay local calling rates. You will get charged as soon as either 1 text message is sent, a call is made or answered, or any amount of data is used. You are not charged when you're connecting to the US Network or when you receive a text message. Essentially, I'm wondering when the charges kick in. If I'm going to get charged immediately when I connect to AT&T without using any services, then I'm going to want to opt-out.

The other is a recorded voice message from what I believe is the local provider, stating "you are not dialing a valid number", but I get the voice message less often. I have called her 3 times today, all 3 times it has been a different number. Only once was it my actual number but the other 2 times it was completely random. She is also unable to call that number back to reach me or even answer those calls, the line automatically disconnects when she answers.
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If you are enrolled in a Postpaid wireless plan, you will automatically be enrolled in the Rogers Roam Like Home feature. The pay per use rates will vary from one country to another. For instance, if traveling to Cuba, the pay per use rates would be $2.50 per minute and $1.50 per MB.

If she has the ability to see who calls her, from India, she could let it ring, then and call them back instead. This ensures the person originally calling is not the one paying. If you left roaming and data on when you crossed the border then you were roaming, using data and were charged as such. If you don't want to pay this, turn roaming off or turn data off or put your phone in airplane mode. Thousands of cell phone plans unpacked.
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But instead of charging you for roaming, they just deduct from your monthly bucket of minutes/texts/data. I ended up calling Rogers support and they told me that as soon as I connect to the network I would get charged. Regardless if I use any data, receive or send any texts, or talk.
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The ability to make calls is inconsistant and I keep losing connection to the provider.. I'll be calling customer service once I'm back in Canada. Roam like home is enabled and I can use the internet and receive phone calls, BUT cannot make phone calls to numbers in Canada. Your phone is always using data even when your not actively using it. In fact, there are alternatives to rogers roam like home which you can use and save money while traveling abroad.
She is currently experiencing a few problems. This winter, with Roam Like Home, Rogers Share Everything customers will be able to use their mobile devices on the beach without worry. And what OP failed to share was how many incoming texts they got which would also trigger a RLH charge. It sucks, but like others have said you get the text and it tells you.
Since you've already tried all the troubleshooting steps my colleagues had offered above, I would want to review your account to see if anything on the account end maybe creating a conflict. Now, please keep in mind that this will delete all your stored WiFi passwords. However, if there's a problem with your stored network settings that's causing this to happen, this reset should fix it. I know how important it is being able to keep in touch with your loved ones back in Canada while you are traveling abroad.

In other countries any device that runs on a modern LTE network should work internationally on any carrier. You will be charged the Roam Like HomeTM daily fee for checking your voicemail. Roam Like HomeTM lets you use the talk, text and data included in your monthly plan just like you would at home. Check your destination to make sure it is covered. Roam Like HomeTM will change the way you use your phone while travelling! Use your phone in 185+ destinations just like you would at home for a low daily rate.
Since December 2017 all phones bought in Canada must be sold unlocked or unlocked immediately after purchase. You need to confirm that you can use your phone on a different cell network, especially if you bought a phone before 2018. WhistleOut has a complete guide to help you unlock a cell phone in Canada. Just like their US plans, Rogers offers a variety of options for their customers who travel outside Canada for just a quick trip or on regular business. Hi @RogersTony, unfortunately this method doesn't help.

Pay-Per-Use roaming rates automatically apply if you roam in destinations not covered by Roam Like HomeTM or if you opted out of Roam Like HomeTM previously. You will be charged for texts, calls and data usage based on the applicable Pay-Per-Use rates in that destination. There’s no need to remove Roam Like HomeTM when you return to Canada. There are no additional fees to have it on your plan, and you’ll only be charged for Roam Like HomeTM when you use your device in an eligible destination.
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In my personal opinion, the Rogers Roam Like Home feature is not worth it. I personally look for ways to save when traveling abroad and this looks like I will incur so much for just using the phone for one week. For example, if in Italy, and a call is made to France, long distance charges would apply as if the call was made from Canada to France. With Rogers Roam Like Home, you take your plan with you to the traveled destination. Let’s see what the advantages and disadvantages of using the Rogers Roam Like Home. Whatever data plan you have, you will be able to take it with you to the traveled destination.

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